What's included
Tenant administration
Users, groups, licences, shared mailboxes and tenant-wide settings.
Exchange Online and hybrid
Mail flow, connectors, hybrid configuration and troubleshooting.
Identity and access
Microsoft Entra ID, multi-factor authentication and conditional access.
Security baseline
Microsoft Defender for Office 365 and Purview policies, reviewed regularly.
All work is delivered remotely; Solution Savy does not provide on-site support.
What you get
- An agreed scope and prioritised action plan
- Approved configuration changes and validation within that scope
- Documentation of the work and agreed responsibilities
- Next steps for maintenance, review or operational handover
Our process
Review the tenant
Inventory users, licences, mailboxes, identity settings and current issues.
Agree the baseline
Prioritise administration and security changes with your IT owner.
Apply approved changes
Configure settings in agreed maintenance windows and validate sign-in and mail flow.
Document and review
Hand over records and agree ongoing administration and review responsibilities.
Who it’s for
- Small and mid-sized businesses using Microsoft 365
- Teams with Exchange Online or hybrid Exchange
- IT teams needing specialist tenant administration
Expected timeline
Tenant size, hybrid dependencies, licence availability and approved change windows determine onboarding. We agree assessment and rollout dates after reviewing your setup; administration can continue under an agreed support plan.
Frequently asked questions
Can you manage hybrid Exchange?
Yes. Scope can include hybrid configuration, connectors, mail flow and troubleshooting.
Are Microsoft licences included?
Licence requirements and commercial terms are agreed separately; do not assume subscriptions are included.
Can you improve account security?
We can review MFA, administrator access and conditional access, subject to your licences and approval.
Will you replace our IT team?
No. We can provide specialist support alongside your existing team.
How is access granted?
You approve scoped remote access; access requirements and change permissions are agreed before work starts.
Explore the related series
Exchange Deep Dive seriesRelated reading
Other services
- Azure Cloud Security
- Cloud Migration
- Cloud Managed Services
- Backup & Disaster Recovery
- Virtualization
- Cybersecurity