SERVICES · SOLUTION SAVY

Cloud Managed Services

Cloud managed services are the ongoing administration and maintenance of business cloud environments under an agreed support scope. Solution Savy remotely manages Microsoft 365, Exchange and Azure, covering identities, configuration, operational reviews and documentation to support stable everyday business operations.

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What's included

Microsoft 365 administration

Users, licences, groups, tenant settings and Exchange Online mailbox management.

Azure operations

Subscription governance, virtual machines, networking, patching and cost reviews.

Identity and access

Microsoft Entra ID, multi-factor authentication and conditional access policies.

Documentation and reviews

Clear records of your environment and regular reviews with your team.

All work is delivered remotely; Solution Savy does not provide on-site support.

What you get

  • An agreed scope and prioritised action plan
  • Approved configuration changes and validation within that scope
  • Documentation of the work and agreed responsibilities
  • Next steps for maintenance, review or operational handover

Our process

  1. Discover the environment

    Inventory subscriptions, tenants, workloads, ownership and operational issues.

  2. Agree responsibilities

    Define scope, approved access, support hours and change procedures.

  3. Onboard operations

    Document configuration and carry out agreed administration and maintenance.

  4. Review and improve

    Review requests, costs, risks and priorities with your team.

Who it’s for

  • Businesses using Microsoft 365 and Azure together
  • Small IT teams needing ongoing administration capacity
  • Organisations seeking documented cloud operations

Expected timeline

Onboarding depends on tenant and subscription count, existing documentation and access approvals. We agree discovery, baseline and handover dates after assessment, then continue maintenance and reviews under the agreed support schedule.

Frequently asked questions

Which platforms do you manage?

The core scope covers Microsoft 365, Exchange and Azure; the exact workloads are agreed during consultation.

Do you provide 24/7 support?

Support hours and response targets are agreed in your support plan; 24/7 coverage is not assumed.

Can you work alongside internal IT?

Yes. We agree responsibilities so specialist support complements your team.

Do you review cloud costs?

Cost and licence reviews can be included in the agreed operational scope.

Are cloud subscriptions included?

Cloud subscription and licence costs are agreed separately from the service scope.

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