01 / BUILT FOR SAUDI ARABIA
What remote support looks like in Saudi Arabia.
Saudi working hours
Support scheduled around Saudi business hours (AST, UTC+3), with US Eastern coverage for teams that span both regions. Hours are agreed in your support plan.
PDPL-aware configuration
Microsoft 365 and Azure settings that support your obligations under the Saudi Personal Data Protection Law overseen by SDAIA: access control, retention, auditing and data location.
NCA cybersecurity controls
Security reviews mapped to the themes of the National Cybersecurity Authority's Essential Cybersecurity Controls (ECC): identity, hardening, logging, backup and awareness.
Microsoft 365 & Azure security
Exchange Online, Defender, Purview, Intune, Entra ID and Azure administration. Microsoft has announced a Saudi cloud region — we check current service availability before recommending where data lives.
02 / QUESTIONS
Frequently asked questions
Can you support us remotely from outside the Kingdom?
Yes. Support is delivered through secure, approved remote access to your Microsoft 365 and Azure environments.
Will you make us NCA or PDPL compliant?
We configure and document technical controls that support compliance. Formal compliance decisions and legal interpretation stay with your organisation and its advisers.
Do you provide on-site visits?
No. Solution Savy is remote-only.
Solution Savy is a remote-only provider; we have no office in Saudi Arabia. See all services on the Remote IT Support page or read the Azure Security Deep Dive series.
OFFICIAL REFERENCES