Privacy Policy

1. Information we collect

Information you give us: when you submit our contact form or email us, we receive your name, email address, company name (optional) and the content of your message.

Information collected automatically: like most websites, our hosting provider records basic technical data such as IP address, browser type, pages visited and the time of your visit, for security and performance purposes.

2. How we use your information

We use your information to respond to enquiries, provide and improve our services and training, communicate about engagements you request, protect our website against abuse and spam, and meet legal obligations.

We do not sell your personal information and we do not use it for unrelated marketing without your consent.

3. Header personalizer

If you use the optional header theme tool, the description you type is sent to an AI service solely to generate colour suggestions. Do not include personal information in that description. Your chosen theme is saved only in your own browser.

4. Sharing your information

We share information only with trusted providers that help us run our website and business (such as hosting, database and email providers), under confidentiality obligations, or when required by law or to protect our rights.

5. Data retention

We keep enquiry details only as long as needed to respond and manage our relationship with you, or as required by law. You can ask us to delete your information at any time.

6. Data security

We use industry-standard safeguards including encrypted connections (HTTPS), access controls and spam protection. No method of transmission or storage is completely secure, but we work to protect your information.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, or object to its processing. To make a request, email hello@solutionsavy.com.

8. Cookies and local storage

We do not use advertising or tracking cookies. See our Cookie Policy for details on the small amount of browser storage the site uses.

9. Third-party links

Our website and blog may link to other websites. We are not responsible for their privacy practices, so please review their policies.

10. Children’s privacy

Our website and services are not directed at children under 16, and we do not knowingly collect their personal information.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

12. Contact us

Questions about this policy or your information? Email hello@solutionsavy.com.