01 / WHAT WE COVER
Outsourced IT support, focused on Microsoft.
Microsoft 365 & Exchange
Mailbox, licence and tenant administration, Exchange Online and hybrid troubleshooting, migrations.
Security
Microsoft Defender and Purview configuration, security posture reviews and phishing-awareness guidance.
Cloud & servers
Azure and on-premises server administration, virtualization and patching.
Azure cloud security
Azure security reviews: Entra ID and admin access, network exposure, Defender for Cloud Secure Score, Key Vault and Azure Policy guardrails.
Azure Backup & Site Recovery
Backup design, immutable and soft-delete protection, restore testing and Azure Site Recovery failover planning so you can recover from ransomware or outages.
02 / HOW ONBOARDING WORKS
From first call to steady support in four steps.
- Step 1
Book a free consultation and tell us about your setup and pain points.
- Step 2
We review your environment remotely and agree a scope and support plan.
- Step 3
Secure remote access is set up with your approval, and documentation starts.
- Step 4
Ongoing support: requests, maintenance and regular reviews with your team.
03 / QUESTIONS
Frequently asked questions
Do you work with companies outside the US?
Yes. Support is delivered remotely, so we work with businesses in the US, the Gulf region and other countries.
Can you work alongside our in-house IT person?
Yes. Many clients use us as extra capacity or for specialist Microsoft 365, Exchange and security projects.
What are your response times?
Response times and support hours are agreed in your support plan during the consultation.
Can you review the security of our Azure subscription?
Yes. We run remote Azure security reviews covering identities, network exposure, Defender for Cloud recommendations, backups and recovery, then agree a fix plan with you.
Do you offer on-site support?
No. Solution Savy is a remote-only provider.
See our expertise in the Security Hub and the Exchange Deep Dive series and the Azure Security Deep Dive series. Based in the Gulf? See remote IT support in the UAE and remote IT support in Saudi Arabia.