01 / BUILT FOR THE UAE
What remote support looks like in the UAE.
Gulf working hours
Support scheduled around UAE business hours (GST, UTC+4), with US Eastern coverage for teams that span both regions. Hours are agreed in your support plan.
UAE data protection awareness
Microsoft 365 and Azure configuration that supports your obligations under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021): access control, retention and auditing.
Azure UAE regions
Microsoft runs Azure regions in the UAE (UAE North and UAE Central). We help you choose where workloads and backups live and keep them secured.
Microsoft 365 & security
Exchange Online, Defender, Purview, Intune and Entra ID administration, security reviews and phishing-awareness guidance for your staff.
02 / QUESTIONS
Frequently asked questions
Can you support us from outside the UAE?
Yes. All support is delivered remotely through secure, approved access, so location doesn't limit what we can manage in Microsoft 365 and Azure.
Do you help with data residency?
We help you review where Microsoft 365 and Azure data is stored and configure services in UAE regions where that's available and required. Legal interpretation should come from your own counsel.
Do you provide on-site visits?
No. Solution Savy is remote-only, which keeps support fast and cost-effective.
Solution Savy is a remote-only provider; we have no office in the UAE. See all services on the Remote IT Support page or read the Azure Security Deep Dive series.
OFFICIAL REFERENCES